Privacy Policy

Last updated: 16 May 2026

Milo Health ("we", "us", "our") is a clinical note builder application built for Australian osteopaths. This Privacy Policy explains how we collect, use, and protect your information when you use the Milo Health desktop application and website at milohealth.com.au.

1. Who We Are

Milo Health is operated by Max Miller, an Australian osteopath based in Melbourne, Victoria. You can contact us at maxtheosteopath@gmail.com.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

We use your information to:

We do not sell your personal information to third parties. We do not use your information for advertising purposes.

4. Clinical Data and Patient Privacy

Milo Health is designed with patient privacy in mind. All clinical notes, patient details, and session history are stored locally on your device using SQLite. This data never leaves your device unless you explicitly push it to Cliniko using the built-in Cliniko integration.

As a practitioner using Milo Health, you are responsible for ensuring your use of the app complies with your obligations under Australian privacy law, including the Privacy Act 1988 and the Australian Privacy Principles, as well as any relevant state health records legislation.

5. Data Storage and Security

Your licence information is stored in a private, access-controlled Google Sheet. Your purchase details are held by Stripe in accordance with their security standards. We take reasonable steps to protect your information from unauthorised access.

6. Third-Party Services

Milo Health integrates with the following third-party services:

7. Your Rights

Under the Australian Privacy Act, you have the right to:

To exercise any of these rights, contact us at maxtheosteopath@gmail.com.

8. Cookies and Website Analytics

Our website at milohealth.com.au does not currently use cookies or analytics tracking.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify existing customers of material changes by email. The current version will always be available at milohealth.com.au/privacy.html.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at maxtheosteopath@gmail.com.